![]() ![]() To locate an Apple Store in your area, see the Apple Retail Store Locator. Your refund will be processed at that time. An Apple specialist will help you with your return. You can always return the item to any Apple Store in the US. * Follow the instructions above to initiate your return. * Locate the product code for your item at. You can schedule a pickup with the carrier or drop off the package at any of the carrier's locations.Īdditional steps are required when shipping an item over $2,500 from Puerto Rico to the continental United States: We recommend using the original packaging if you are returning a computer. If you are shipping multiple boxes, use the Print Return Label button again to print new labels for each box. Then, read the instructions and select the Print Return Label button to print your shipment and any required hazmat labels. On the next page, confirm the items in your order that you wish to return and select the Start Your Return button. From there, use the Start a return link below your item, then click the Get Started button. Select an item to go to the order details page. * After you sign in, you will see the items from your recent orders. * To return an item to Apple, sign in to your Order List page with your Apple ID and password. Contact your provider for more information. Returning your iPhone or iPad may not automatically cancel or reset your wireless account you are responsible for your wireless service contract and any applicable fees associated with your wireless account. Wireless service providers have different service cancellation policies. # iPhone and iPad Returns: Cancellation of Wireless Service Software containing a printed software license cannot be returned if the seal or sticker on the software package is broken. *You can return the software, as long as it has not been installed on any computer. * Apple Developer products (membership, support tickets, WWDC tickets) * Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store and iTunes Gift Cards) * Software Update Program Products (Software Updates) However, there are some items that are not eligible for a return, including: Apple products purchased through other retailers must be returned in accordance with their respective return and refund policies.īe sure to repackage the item you are returning with all cables, adapters, and documentation that were included when you received it. Only items that have been purchased directly from Apple, either online or at an Apple retail store, can be returned to Apple. You have 14 calendar days to return Call On an item from the date you received it. You have to contact Amazon after initiating the return to get the #.There are a few important things to keep in mind when returning a product you purchased online from Apple: Amazon does not even automatically provide the UPS return tracking # anymore. "they required someone from UPS to come pick it up, which is a problem because they don't give you a schedule or let you know when they come." Either they fired too many people in the latest rounds of layoffs, or they should just not sell Apple products if they can't handle returns in a proper manner. Think twice if you are planning to return any Apple product back to Amazon. 30 days!!! Not only that, but they required someone from UPS to come pick it up, which is a problem because they don't give you a schedule or let you know when they come. I chatted and they said Apple product returns take up to 30 days. I just returned a Apple product from Amazon Warehouse in Acceptable used condition, and I haven't gotten any refund status yet, and it's already been 10 days since they got it back. ![]()
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